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Q A round hole like a crater appeared in the hose while in use. Please tell me the cause so I can avoid this kind of problem in the future. Function and performance
A.

Pinholes likely formed in areas where the hose material had softened and weakened due to high temperatures. If a pinhole rupture occurs, first check whether the fluid and atmospheric temperatures are within the operating temperature ranges for the hose you are using. If operating temperature ranges are exceeded, take measures such as switching to a heat-resistant hose with a more suitable temperature range. Feel free to contact Toyox for assistance in making a selection.

Inquiries

Q How should I cut a Toyox hose, and what tools will I need? Service
A.

The cutting method will differ depending on the thickness and type of the hose. We demonstrate some of the various methods and tools in our video “How to Cut a Toyox Hose.”

Click here to see helpful videos

Q What is the reinforcement material used in the TOYOFOODS-S? Will it rust? Specification
A.

The reinforcing material of the TOYOFOODS-S Hose is made of hard iron wire that’s prone to rusting. Avoiding wetting the ends while using the hose. Contact us for products that use a rust resistant reinforcing material.

Q I tried using a plastic air hose taken from storage in the warehouse, but the hose fell apart and was unusable. Since I’ve only used it once or twice, does this mean the product is faulty? Function and performance
A.

In the case of polyurethane air hoses, one possible cause could be its storage in a humid warehouse for a long period of time. Although polyurethane hoses are lightweight, abrasion resistant, and oil resistant, if exposed to high temperatures and humidity for long periods of time, a phenomenon called hydrolysis can occur, which causes the entire hose to become brittle. Furthermore, although Toyox polyurethane air hoses (e.g., HITRUN and HIT Hose) are made using a urethane material that is resistant to hydrolysis, we recommend hoses be stored in a well-ventilated place subject to low temperatures and humidity.

We provide a wide range of support from selecting ideal products for specific usage conditions to downloading certificates regarding laws and regulations, as well as downloading of materials such as catalogs.

You can download useful materials that address issues such as “leaks and disconnections”, “energy-saving measures”, and “odor and coloration.”

We use videos to introduce the benefits of using products and how to install them, which may be difficult to understand just using text and illustrations.

We have compiled frequently asked questions from customers in the “FAQ” section.

To assist you in making selections, we provide common examples of improvements for hoses and couplings through industry-based case studies.